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How many issues does a subscription last for?
A subscription to RE:UP consists of six (6) consecutive issues.

How long until I get my first issue?
All subscriptions start with the current issue that is on the newsstands. If that issue sells out, then your subscription will begin with the following issue. In some cases, this may take up to 3 months.

What do I do when I move?
RE:UP must always have your most current address on file. If you move, please update your address with us in a timely manner by emailing subscriptions [at] reupmag [dot] com. Standard USPS mail forwarding services do not forward RE:UP magazine to your new address. RE:UP will not be held responsible for lost magazines if a subscriber fails to update their address with us. Nor, will we resend any magazines if no attempt to update your address was made. RE:UP always sends an email out to all subscribers before an issue is mailed, reminding them to update their address if need be. If we do not have a current and correct address on file, we cannot be expected to provide proper subscription services to our customers. We will not mail multiple copies of an issue if a subscriber fails to provide their current address in a timely manner.

How do I change my mailing address?
Please contact RE:UP Magazine through our subscription email address:
subscriptions [at] reupmag [dot] com. Include your new address as well as your former address.

Why do you need my email address?
We use email as a way to keep in touch with our subscribers. If you change your email, please update it with us. When subscribing, please be sure to use a valid email address that you check regularly. RE:UP does not give away anyone's personal information under any circumstances. This includes physical addresses, credit card information and email accounts. Read more in our Privacy Policy.

How do I pay by credit card or PayPal?
The RE:UP Online store accepts all major credit cards and PayPal transactions. The RE:UP Online Store is handled by Merchline (a third party retailer). Any questions about ordering can be directed to them.

Can I send a check?
Yes, please download the Subscription Order Form PDF, fill it out, and mail it with your check or money order to our main office. International customers should send an international money order.

Can I start my subscription with an earlier issue?
Unfortunately, no. You can only start your subscription with the current issue or the next issue. You can purchase back issues in the Online Store.

Do you sell back issues?
Yes, they are available in our Online Store.

How do I send a gift subscription to another person/address?
When ordering, supply a different shipping address from the credit-card holder's billing address.

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